Between us, we have great plans!


Web Check-in

I welcome your guests in the most convenient way. My web check-in saves time and provides all required information for both sides.

Guest Directory

Inform your guests fully about your house rules as well as surrounding key points and introduce them into your lively hotel world.


I am designed to support any language. Guests can browse your services in their mother tongue. This way your international guests feel like home and understood.

Book Hotel Services

Let your guests book a restaurant table, spa treatments, room service or other benefits to increase your sales performance.


Contact Reception – Live-Chat

Edit incoming requests, solve occurring problems, offer special services or just meet your guests in the live-chat.

Laundry Service

I take care of your guest’s laundry wishes.

Digital Newspapers & Magazines

Provide your guests a wide range of media content in your hotel‘s own media box. Your guests will read and love it!

Extend Booking

Your guests can book additional nights – I forward them easily without involving intermediaries directly to your booking site.


Wake-up Call

Good morning dear guest! With me your guests will rise and shine at any time.


No matther if snow, rain or sunshine – with me every trip will be lovely and fine.

Offline Map & City Guide

Your guests will love this smart map! It works offline, shows restaurants or cafés and acts as a city guide.

External Offers

Do you have any external offers/partners? All the best for your guest!


Taxi Service

A taxi for your guests? Nothing easier than that!

Iron/Ironing Board

Your guests can order an iron and ironing board, if necessary.

Porter Service

I would love to take care of your guest’s luggage.

Room Clean-up

If necessary, your guests can order an extra room clean-up.


Late Check-out

Your guests can also check out later, if they wish.

Guest Feedback

Your guests can evaluate your and my services conveniently. Happy guests are our success!

Web Check-out

For a happy end and to see your guests again, I supply a simple and easy way to check-out.


You’ll get all necessary information about the digital interactions with your guests in form of a detailed report, which enables you to monitor and analyze your services and to take action if required.

Pre-stay Email

Pre-stay Email

Inform your guests before they arrive - give them the links to Online check-in, directions, weather reports and anything else you want them to know beforehand.
Pillow Menu

Pillow Menu

Let your guests choose their desired pillow from Gustaffo - they will love you exceptional service!
Guest Live-Chat

Guest Live-Chat

Let your guests chat with each other, share experiences and make friends in your own hotel group chat room.
Direct Booking

Direct Booking

Promote direct bookings to your guests during and even after their stay - to save fees from intermediaries like booking.com

Protected Areas

Protected Areas

You can protect areas of Gustaffo with a password - for example, information about a conference that should only be available to participants or services.
Local Authentication

Local Authentication

You can limit features of Gustaffo (like ordering room service) to users who are within the hotel area - either by checking their Geo-Location or by verifying whether they are connected to the Hotel WiFi.

... and much more

The flexible structure of Gustaffo allows you to add any information or service for your guest on your in our administration backend. If you can image it, Gustaffo can do it!