FEATURES

Between us, we have great plans!

New Features Summer / Autumn 2017
Chatbot

Chatbot

“How long is breakfast available?”, “Wake me up tomorrow at 7.00 a.m.”, etc. Gustaffo Chatbot is ready to answer your guests questions. 24 hours per day, 7 days per week.
Voice_Assistent

Voice Assistant

“Alexa, tell me the daily news”, “Alexa when do i need to check-out”, etc. Do your guests love to talk with a virtual assistant? Amazon Echo will join the reception team in autumn 2017.
Gustaffo_Instant

Gustaffo instant

Gustaffo talks to your guest via your hotel website, Facebook or Gustaffo landing page. Want to know more about that? Just call us!
Notify

Notify your guests

Send push messages with available offers - like spa, straight on your guests mobile phones.

Splash_Screen

Splash Screen

Promote top sellers quick & easy.

New Features Spring 2017
WebCheckIn

Web Check-in

Welcome your guests in the most convenient way. The online web check-in saves time and provides all the necessary information.
WebCheckOut

Web Check-out

Guests can check-out and pay their invoice online, with Gustaffo. Just leave the access card in the room and get your invoice per email.

Features available since 2016

Guest folder

Every information about your hotel is digital available for your guest.
OfflineMap

Multilingual

Gustaffo is designed to support any language. Guests can browse your services & guest folder in their native language. This way your international guests feel like home.
HotelService

Book Hotel Services

Guests can book quick and easy a table in the restaurant, spa treatments, room service or other services - increase your sales performance.
ContactReception

Contact Reception – Live-Chat

Edit incoming requests, solve occurring problems, offer special services or just meet your guests in the live-chat.

Laundry

Laundry Service

Order laundry service quick & easy.
Newspaper

Digital Newspapers & Magazines

Provide your guests a wide range of media content in your hotel‘s own media box. Your guests will read and love it!
Guest Live-Chat

Guest Live-Chat

Let your guests chat with each other and share experiences.
Direct Booking

Direct Booking

Guests can book additional nights direct without booking.com

WakeUp

Wake-up Call

Good morning dear guest! Your guests wake up on time.
Weather

Weather

No matter if it snows, rains or the weather is sunny – with Gustaffo you will be informed on time.
OfflineMap

Offline Map & City Guide

Your guests will love this smart map! It works offline, shows restaurants or cafés and acts as a city guide.
ExternalOffers

External Offers

Do you have any external offers/partners? All the best for your guest!

Taxi

Taxi Service

A taxi for your guests? Nothing easier than that!
Iron

Iron/Ironing Board

Your guests can order an iron and ironing board, if necessary.
PorterService

Porter Service

Gustaffo loves to take care of your guest’s luggage.
RoomClean-up

Room Clean-up

If necessary, your guests can order an extra room clean-up.

LateCheckOut

Late Check-out

Your guests can also check out later, if they wish.
GuestFeedback

Guest Feedback

Get quick & easy a feedback of your guests and publish it on tripadvisor, etc.
Reporting

Reporting

Our reports tell you what your guests are really interested in.
Pre-stay Email

Pre-stay Email

Inform your guests prior their arrival about travel information, weather and anything else you want to let them know upfront.

Protected Areas

Password protection

You can protect icons with a password - for example, information about a conference that should only be available to participants or services.
Pillow Menu

Pillow Menu

Let your guests choose their desired pillow from Gustaffo - they will love your exceptional service!

... and much more

The flexible structure of Gustaffo allows you to add any information or service for your guest. If you can image it, Gustaffo can do it!